Prescribing
Write a prescription with potency, dosage form, and dispensing units, linked to your pharmacy stock.
The prescription builder is the last section of every case sheet — and the only one that touches money and stock. What you type here becomes the pharmacist's dispensing list, the amount deducted from the shelf, and the medicine lines on the patient's invoice. This page explains every field, and exactly what changes when you link a medicine to your pharmacy stock.
/c/your-clinic/doctor/consultation/… → PrescriptionPrescription is the last numbered section of the case sheet, whatever the visit type — Chronic, Follow-up or Acute. Everything around it (sections, autosave, Vita, the Repertory dock, Complete) is covered in The consultation case sheet. Once the consultation is completed the prescription is read-only, so get it right before you click Complete.
Building a prescription
- 1
Open the Prescription section and click Add Medication.
Each medicine is one row, headed Medication 1, Medication 2 and so on. Once the prescription has a number, an
RX-00042badge appears beside the Prescription Items heading. - 2
Type at least two letters into the Medication Name (Search inventory) field and pick the item from the dropdown.
The dropdown shows the item's generic name, its potency and strength chips, its dosage form, and its live stock —
120 ml, or Out of stock in red. Clicking a result links the row to that stock item. - 3
Check the Dosage Form.
It is filled in for you from the linked item, but you can change it. The form you choose decides which Dispensing Format tiles appear and which unit the quantity box defaults to.
- 4
Click the Dispensing Format you are actually handing over.
For example 1 Dram — ₹50. This is what fixes the price and the amount of stock that will leave the shelf.
- 5
Fill Dosage, Frequency, Duration and Quantity.
Quantity has its own unit selector beside it — 2 drams, 30 ml, 3 packets. The line under the format tile updates to read Total: ₹100 (deducts 2.5 ml from stock).
- 6
Add Special Instructions for that medicine, and Prescription Notes for the prescription as a whole.
Instructions are printed for the patient and shown to the pharmacist. Notes carry diet, antidotes and lifestyle advice for the whole prescription.
- 7
Click Save Draft — or Complete when the consultation is finished.
Complete is what creates the invoice and tells the pharmacist the prescription is ready.
Every field on a medication row
- Medication Name * (Search inventory)
- Required. Search your pharmacy stock and select from the dropdown to link the row to a stock item. If nothing matches you see No medications found in inventory — you can still type a free-text name and prescribe it.
- Dosage Form
- Tablet, Syrup, Ointment, Drops, Powder, Globules, Mother Tincture (Q), Dilution, Other. Copied from the linked item; changing it re-matches the dispensing formats and resets any format you had already picked.
- Potency and Strength
- Not typed — they appear as read-only chips (for example
30C,200C,1M,Q) as soon as you link the row to a stock item. If the chips are wrong, the stock item is wrong: fix it in inventory, not here. - Dispensing Format
- The physical thing you hand over — globules in a dram phial, an aqua bottle, an SL packet, a trituration, a mother tincture, a patent medicine. Appears only when the dosage form has formats configured. This sets the price and the stock deduction.
- Dosage
- The amount per dose —
4 globules,5 drops,1 packet. Free text; be specific, because the patient and the pharmacist both read it. - Frequency
- How often —
Twice daily,Every 6 hours,Once at night. Free text. - Duration
- The length of the course —
7 days,1 month. Free text. It tells the pharmacist how much of a total course to hand over. - Quantity + unit
- How much to dispense in total. The number drives both the price and the stock deduction, so it is the single most consequential box on the row. Whole numbers only —
1.5is saved as1. - Special Instructions
- Patient-specific directions for that one medicine —
Take on empty stomach,Dissolve under the tongue,Avoid coffee and camphor while on this remedy. - Prescription Notes
- One box under the whole prescription: dietary restrictions, antidotes to avoid, general advice. It is shown to the pharmacist as Notes.
Linking a medicine to pharmacy stock
Picking the item from the dropdown — rather than just typing its name — is what turns a prescription line into a working pharmacy instruction. A small panel appears under the box reading Linked to inventory: Arnica Montana 30C with the current stock beside it.
- Price. The item's selling price (or the price of the dispensing size you pick) is carried onto the invoice — you never type an amount.
- Live stock check. The dropdown shows what is on the shelf right now, and each fixed-price size tile shows roughly how many of that size are left, as
(~24 left). - Potency, strength and dosage form are copied in as chips, so the pharmacist dispenses the same potency you chose.
- Stock deduction at dispensing. The exact quantity — in the unit the item is actually stocked in — comes off the shelf when the pharmacist dispenses.
- A billable invoice line, created automatically the moment you complete the consultation.
Dispensing formats: price and stock in one click
Homoeopathy is dispensed, not just handed over: the same bottle of dilution becomes globules, an aqua bottle or an SL packet. Hello Homeo models that with dispensing formats. Each format knows what to charge and how much raw stock it eats, so you never have to work out that a 1-dram phial costs ₹50 and takes 1.25 ml of dilution off the shelf.
| Format | Offered for dosage form | How it is priced | Deducted from stock in |
|---|---|---|---|
| Globules | Dilution | Fixed price per size | ml |
| Aqua | Dilution | Fixed price per size | ml |
| SL Packets | Dilution | Fixed price per size | ml |
| Triturations | Trituration, Tablet, Powder | Proportional — MRP ÷ total stock × quantity | Grams |
| Mother Tinctures | Mother Tincture (Q) | Proportional — MRP ÷ total stock × quantity | ml |
| Patents | Drops, Ointment, Syrup, Tablet, Other | MRP × quantity | Units (1:1) |
The tile header tells you which model you are on: Fixed price, Proportional, or MRP × qty.
- Fixed price formats show one button per size — 1 Dram — ₹50 (~24 left). Click the size you are dispensing.
- Proportional formats show a single Use Triturations pricing (or Use Mother Tinctures pricing) button, then read Price per gram: ₹2.40 — enter quantity below. The price is worked out from the item's MRP divided by its total stock.
- MRP × qty shows Use Patents pricing and reads MRP: ₹120.00 — Final price = MRP × quantity.
| Size | Default price | Takes off the shelf |
|---|---|---|
| ½ Dram Globules | ₹25 | 0.625 ml |
| 1 Dram Globules | ₹50 | 1.25 ml |
| 2 Dram Globules | ₹75 | 2.5 ml |
| 30 ml Aqua | ₹60 | 2.5 ml |
| 50 ml Aqua | ₹80 | 4.17 ml |
| 100 ml Aqua | ₹100 | 8.33 ml |
| 1 SL Packet | ₹25 | 0.5 ml |
The platform defaults. Your admin can override every price and add custom sizes on the Pricing screen — a clinic price replaces the default everywhere, including here.
Quantity, units and conversions
You prescribe in the units a homoeopath speaks — drams, globules, drops, scruples. The pharmacy holds stock in ml and grams. The quantity box therefore has two halves: the number, and a unit picker grouped into Homeopathic and Standard.
| Group | Units available |
|---|---|
| Homeopathic | Dram (ʒ), Scruple (℈), Drop, Globule |
| Standard | ml, Grams, Tablets, Units, Bottles, Strips, Pieces, Tubes, Packets, Container |
Choosing a Dosage Form pre-selects a sensible unit for you. You can always change it afterwards.
| Dosage form | Quantity unit it selects |
|---|---|
| Globules | Dram |
| Dilution | ml |
| Mother Tincture (Q) | ml |
| Drops | ml |
| Tablet | Grams |
| Powder | Packets |
| Syrup, Ointment, Other | Units |
The billable flag
Every medication you add is billable. There is no billable toggle in the prescription builder — the flag exists on the record and defaults to on, so each medicine you prescribe becomes a line on the patient's invoice at the price the dispensing format worked out. Nothing you can do in this screen makes a medicine free.
What the pharmacist sees
The moment you click Complete, every pharmacist at the clinic gets a New Prescription Ready notification and the prescription lands in their queue. Opening it shows one card per medicine, carrying everything you entered.
- The medicine name with its dosage form, potency and strength chips.
- Dosage, Frequency, Duration and Quantity with its unit — plus Stock in: ml when the units differ.
- Available now: 118 ml in green, or in red when the shelf is empty. A row you never linked reads Available now: not linked to inventory.
- A Dispensing panel — 1 Dram Globules × 2 — ₹100 (deducts 2.5 ml from stock).
- Your Instructions for that medicine, and the Notes for the prescription.
The pharmacist cannot edit your prescription. What they can do is act on each line — see Dispensing a prescription.
| Item status | What it means | How it gets there |
|---|---|---|
| Pending | Waiting to be handed over. This is how every item starts. | Set when you complete the consultation. |
| Dispensed | Handed to the patient; stock for this line has come off the shelf. | The pharmacist clicks Mark as Dispensed on the prescription. |
| Declined (shown as Not Purchased) | The patient chose not to buy it. The line is struck through and no stock moves. | The pharmacist ticks the item, clicks Decline (1) and optionally records a reason. |
From prescription to invoice
You never raise the bill by hand. Completing the consultation does it.
- 1
You click Complete.
If your clinic allows doctor fee overrides, the Adjust Consultation Fee dialog appears first with your default fee pre-filled.
- 2
One invoice is created for the visit.
It carries your consultation fee as the first line, then one line per billable medicine: Arnica Montana 30C - 4 globules (Twice daily), with the quantity, the unit you prescribed in and the price from the dispensing format. If your clinic charges GST, tax is added at your default rate.
- 3
The pharmacy queue shows Awaiting Payment.
Medicine cannot be handed over on an unpaid bill — the pharmacist is told No invoice created for this prescription or that payment is required.
- 4
The front desk takes payment.
As soon as any payment is recorded the prescription flips to Ready to Dispense. See Recording payments.
- 5
The pharmacist clicks Mark as Dispensed.
Only now does stock actually move: each linked line is converted into the item's own unit and deducted, oldest-expiry batch first, and logged. If a line is short, an Insufficient Stock dialog offers Dispense Anyway, which deducts whatever is there.
| Chip in the pharmacy queue | What it is telling you |
|---|---|
| Processing | The prescription exists but has not been invoiced yet. |
| Awaiting Payment | Invoiced, not paid. Nothing can be dispensed. |
| Ready to Dispense | Paid (or part-paid). The pharmacist can hand it over. |
| Dispensed | Handed over and stock deducted. |
| Declined | Every item was declined; the invoice was cancelled. |
| Cancelled | The prescription was cancelled. |
Common questions
Can I edit a prescription after completing the consultation?+
No. A completed consultation is read-only — the banner reads This consultation is completed and cannot be edited. If a medicine is wrong, ask the pharmacist to decline the item and handle the correction in billing.
Why is there no potency or strength box to type into?+
Because both come from the stock item you linked to. This is deliberate: it guarantees the pharmacist dispenses the same 30C you chose, from the same bottle. If the potency shown is wrong, the item in inventory is wrong — see Inventory.
The medicine is not in the dropdown. What now?+
You can type the name and prescribe it anyway — the row is saved as a manual entry. But it has no reliable price and no stock deduction, so the better fix is to have the item added to inventory first.
Can I prescribe without charging for a consultation?+
The consultation fee comes from your doctor profile and is added automatically. If your clinic has enabled fee overrides you can change it in the Adjust Consultation Fee dialog when you click Complete.
Does the patient get told the prescription is ready?+
Yes — on completion the patient is emailed and, if WhatsApp is enabled for your clinic, sent a prescription-ready message. See WhatsApp.
The consultation case sheet
Sections, autosave, Vita, the Repertory dock and the Complete button.
ReadDispensing a prescription
The pharmacist's side: the queue, declines, stock warnings and Mark as Dispensed.
ReadInventory
Where potency, strength, stock levels, units of measure and prices are set.
ReadInvoices
What happens to the lines your prescription creates.
Read